PROPERTY UPDATE: Level 7 of the parking garage at Red Hawk Casino will be under construction until Dec 2022. Please watch for casino parking ramp signage and park accordingly. You will be able to get to Cyber Quest by pressing the “Kids Quest” button from any level in the elevator.
Welcome to Cyber Quest at Red Hawk Casino in Northern California
Cyber Quest is an arcade like no other! Our family-friendly entertainment venue features only non-violent game content in a bright, colorful and inviting space. In addition, at Cyber Quest we take great pride in providing a very high level of guest service and interaction from our courteous and enthusiastic team. Best of all, we program our games to deliver generous payouts for play so that everyone will enjoy their redemption experience at our signature Cyber Quest Prize Zone! The Prize Zone? Don’t miss it! There we stock everything from novelty toys and plush, to high-end technology!
Cyber Quest Rewards
It’s so easy to join our Hall of Fame Club! Just purchase a card, register it with our team, and begin earning rewards toward special offers and Cyber Quest experiences! To make it even better, when you register your card you will receive a special gift just for joining our program! There are 4 levels of membership— Entry Level, All-Star, MVP and Legend. Each level comes with a unique set of benefits and perks for our loyal Cyber Quest players. Now go win those tickets and climb the Hall of Fame Club ladder—the Prize Zone is just play and a smile away! For more details, click here!
HEALTH AND SAFETY AT KIDS QUEST AND CYBER QUEST
Our top priority will always be the health and safety of our employees, our guests, and the children entrusted to our care. Before you visit, be advised of the following changes at our centers.
We encourage you to view Red Hawk Casino’s safety guidelines prior to your visit – Safety Plan
KNOW BEFORE YOU GO
FACE MASKS RECOMMENDED
Face masks are recommended for all guests regardless of vaccination status. Although masks are not required, it is highly encouraged everyone wears a face covering while on the property.
WASH HANDS FREQUENTLY
Hand washing will be required before your child will be able to play.
INCREASED CLEANING AT CENTERS
Our employees have increased cleaning within our centers and will be closing off areas of the center rotationally to ensure frequently touched surfaces are properly disinfected.
If you have questions regarding health and safety at Kids Quest please call the center directly at (530) 677-7021, for Cyber Quest please call (530) 677-7023. Thank you for your cooperation and understanding!
As you may know, the coronavirus (“COVID-19”) is a highly contagious and transmittable disease. For more information regarding COVID-19, please visit www.CDC.gov. While Kids Quest and Cyber Quest have implemented enhanced health and safety measures in accordance with CDC guidelines, as well as applicable state and local health authority’ guidelines, it is still possible to become exposed. By visiting, you acknowledge and voluntarily assume all risks related to COVID-19 exposure. In addition, you hereby agree to indemnify and release Kids Quest and Cyber Quest, its parent and its subsidiaries (if any), and the casino and its parent and subsidiaries (if any), from any allegation, claim, or litigation relating to COVID-19, including, but not limited to, causation, exposure and/or any other assertion that would infer that Kids Quest and/or Cyber Quest is liable.
Cyber Quest Family Arcade Pricing
It’s easy to play at Cyber Quest! Simply purchase a Cyber Quest Club Card for $1.00, which covers a one-time activation fee, and then load it with game credits. Club Cards can be conveniently purchased at our self-service kiosk or at the Prize Zone redemption counter. To keep things simple, purchased credits are stored on your Club Card for easy game play and future use. Our games range in price from .50 per play to $2.00 for more sophisticated challenges, with game selection varying by location.
Cyber Quest is pleased to offer a buy $25 get $5 in bonus play military and first responder discount to all active, retired, and veteran service members. Ask about the discount prior to purchasing or reloading a Cyber Quest Club Card and provide proof of service (DD214, Military ID, VA issued card, or ID Badge). Cannot be combined with any other offers or discounts. Discount valid 7 days a week.
Hosting a birthday at Cyber Quest is a cinch! Once we hear from you and we have your child’s celebration scheduled, your work is done, and we handle the fun! We’ll even work with you to customize the celebration if you don’t see just what you’re looking for below! Our professional planners and Party Pros will take care of every detail to ensure that your child’s big day is an event to remember!
Click here to view our updated party policies and procedures to ensure an enjoyable event for all.
Step 1: Select your birthday party package
Are you interested in hosting your party prior to the center opening? If you want to book a party within two (2) days of the intended party date, please call the center directly at 530-677-7023 to complete your booking.
Step 2: Invite your Guests
Once you complete your party reservation, you will receive a confirmation email from us. This email will include instructions on how to create and send our digital party invitations to your guests. Best of all, we make it easy with a variety of creative options to choose from and personalize.
All-Star Package: Six (6) Guests
Cost: $180.00 There is a $25.00 fee per additional child guest
The All-Star party package has been created for the birthday child and five (5) guests. The package includes $20 Cyber Quest Club Card per guest, 30 minutes for birthday treat and gift opening, two (2) pitchers of fountain drink, party decorations and paper settings, one (1) party favor per guest, one (1) digital photo of birthday child and guests, one (1) game tournament, and 250 Prize Zone tickets for the tournament winner.BOOK PACKAGE
Legend Package: Six (6) Guests
Cost: $210.00 There is a $30.00 fee per additional child guest
The Legend party package has been created to create a “legendary” birthday experience for the birthday child and five (5) guests. The package includes $25 Cyber Quest Club Card per guest, 30 minutes for birthday treat and gift opening, unlimited soda for each child at the party, one (1) slice of pizza per guest, party decorations and paper settings, one (1) party favor per guest, one (1) digital photo of birthday child and guests, two (2) game tournaments, and 250 Prize Zone tickets for each tournament winner.BOOK PACKAGE
Did you know we can host an equally awesome party for children ages 3 to 12 at Kids Quest? That’s right, we have birthday party options at Kids Quest that are jam-packed with fantastic fun, under the direction of a professional party captain! Dates fill up fast, so contact us today! Click here to book a party at Kids Quest.
CYBER QUEST PRIZE ZONE
One key element of the Cyber Quest identity is our signature Prize Zone! As a focal point in each arcade, it’s hard to miss! The Prize Zone is stocked floor to ceiling with a wide variety of options for winners! Here, guests of all ages can enjoy selecting prizes for stellar game play–and if we don’t have a prize on hand, we even take special request submissions. If you’ve earned the prize value—we’ll go out and get it for you! At Cyber Quest, we make playing and winning fun—it’s all a part of the ultimate arcade experience!
More Ways to Win at Red Hawk Casino
Located in Placerville, CA in the foothills of the majestic Sierra Nevada mountains, Red Hawk Casino has become one of the premier entertainment destinations in Northern California. An experience unlike any other, Red Hawk Casino offers a new class of excitement and gaming action in California. Red Hawk Casino is a Kids Quest Resort Partner, making it a kid-friendly vacation spot with a play center and activities for kids to ensure they have as much fun as you do. We invite you to come visit us today!
What makes Cyber Quest different from other arcades?
Besides being a non-violent, family-friendly facility, you will also experience a level of professional supervision and interaction by Cyber Quest team members. Our employees are always available to quickly respond to any guest questions or concerns, and to assist players in finding games that are well suited for them. Our teammates will even engage in game play with you if you are up for a challenge!
What sort of games does Cyber Quest offer?
Cyber Quest provides an ever-changing game lineup with the latest and greatest ticket, crane, and interactive video games. Games are also rotated on a regular basis to keep the lineup fresh and exciting. Check with your preferred Cyber Quest location for specific game titles.
What age groups does Cyber Quest serve?
Cyber Quest was designed to appeal to all ages! You’ll find something for everyone here. Children 12 years or younger must be accompanied by an adult over the age of 18. Kids ages 13 and up can play independently in the arcade.
What does Cyber Quest cost?
There’s no entry fee for Cyber Quest. All games require a Cyber Quest Club Card in order to be played. There is a one-time $1.00 fee for all new Club Cards. Actual game pricing varies but averages $0.50 – $2.00 per game. Load up your Club Card with as many credits as you would like. And because credits stored on the Cyber Quest Club Card never expire, you may load at any time or continue to add them to your card on future visits; saving them for that special prize you want.
How do I check the balance on my Cyber Quest Club Card?
Currently, the only way to check the balance remaining on your Cyber Quest Club Card would be to visit your nearest Cyber Quest location and have a Team Member at the Prize Zone look up your account.
What kind of redemption prizes do you have at Cyber Quest?
Cyber Quest is very proud of our signature Prize Zone. The Prize Zone features plush and licensed toys from popular cartoons or blockbuster movies, travel and board games, craft kits, and much, much, more! But it’s not just kid stuff at Cyber Quest—we also offer technology-driven awards like iPads, e-Readers, and other great prizes.
How are prizes awarded?
Many of our games award tickets for redemption on skill-based play—basically, the better you play, the more tickets you will win to cash in at the Prize Zone! Other games have specific prizes in them that you are trying to win through game play.
Not finding what you want? We can help find that perfect prize. All registered Hall of Fame Club Cardholders may request special prizes. Just speak to a Cyber Quest Team Member or fill out a request form to get the process started.
Reward Program FAQs
How do I register a Cyber Quest Club Card?
There are two ways for you to register your Cyber Quest Club Card; you can enter your information on our card kiosk the next time you visit the center or bring your card to a Team Member and they can help get that registered for you as well.
Why would I want to register my Cyber Quest Club Card?
Never worry about losing your game play or tickets won. Once registered, Cyber Quest maintains your balance for you. Small fees apply for club card replacement. Additionally, you will be signed up for our Hall of Fame Club Rewards program and receive all the benefits that come along with the rewards program.
Do you have a Rewards program?
Yes, every guest can participate in the Hall of Fame Club Rewards program. To enroll, simply register your Cyber Quest Club Card at a kiosk or with a Team Member. Once you enroll you will receive 100 FREE Prize Zone tickets and can begin earning rewards at Cyber Quest.
Does it cost anything to join the Hall of Fame Club Rewards program?
No, our program is absolutely free to join. You simply need a valid email address and a Cyber Quest Club Card on file. Every credit played at Cyber Quest is counted towards your Club Card status. Play your way up the ranks all the way to the Legend level and receive additional benefits!
Are there any other benefits to the Hall of Fame Club Rewards program?
Besides earning 100 FREE Prize Zone tickets just for signing up. Each Club Card tier has additional benefits that can be found here. You will be eligible for deals and offers through the program, such as Special Prize Requests. As well as, be the first to know about exclusive center and community events.
Do you host birthday parties?
Absolutely! Cyber Quest hosts parties that are easy for parents and fun for kids. We have teams in place at each center complete with Party Pros to lead the fun and create lasting memories of your child’s special day.
Click here to view our birthday party policies and procedures