Welcome to Kids Quest at Soaring Eagle Casino, Michigan
Kids Quest child care center is designed to be a place where kids are physically and mentally engaged with age-appropriate play-events, helping them grow happily! Every Kids Quest resort partner has its own unique set of things to do for kids and entertainment options for children, families, and adults to enjoy.
Safe Family Fun
Kids Quest play facilities are designed to provide optimal sight lines, kid-friendly surfaces, and equipment researched for safety and fun. Parents review expectations for guest behavior and center rules on the daily authorization at check-in. Children will be given safe play directives throughout their stay by the teammates who have been trained in supervisory roles to ensure that all children enjoy their time at the center.
Kids Quest Loyalty Rewards
Get instant benefits today when you sign up for the Kids Quest loyalty program. The more you visit, the more you get, including special offers and promotions, exclusive access to one-of-a-kind events and experiences, and many more perks.property rewards program. For more details, click here!
Ticket Stub Discount
Heading to a show? Don’t forget Kids Quest offers a 10% discount on child care by simply showing your ticket stub on the night of the event! No sitter? No problem. We’ll make sure kids get some play time, while you enjoy some free time.
HEALTH AND SAFETY AT KIDS QUEST AND CYBER QUEST
Our top priority will always be the health and safety of our employees, our guests, and the children entrusted to our care. Before you visit, be advised of the following changes at our centers.
KNOW BEFORE YOU GO
FACE MASKS RECOMMENDED
Face masks are recommended for all guests regardless of vaccination status. Although masks are not required, it is highly encouraged everyone wears a face covering while on the property.
WASH HANDS FREQUENTLY
Hand washing will be required before your child will be able to play.
INCREASED CLEANING AT CENTERS
Our employees have increased cleaning within our centers and will be closing off areas of the center rotationally to ensure frequently touched surfaces are properly disinfected.
If you have questions regarding health and safety at Kids Quest please call the center directly at (989) 775-5295, for Cyber Quest please call (989) 775-5142. Thank you for your cooperation and understanding!
As you may know, the coronavirus (“COVID-19”) is a highly contagious and transmittable disease. For more information regarding COVID-19, please visit www.CDC.gov. While Kids Quest and Cyber Quest have implemented enhanced health and safety measures in accordance with CDC guidelines, as well as applicable state and local health authority’ guidelines, it is still possible to become exposed. By visiting, you acknowledge and voluntarily assume all risks related to COVID-19 exposure. In addition, you hereby agree to indemnify and release Kids Quest and Cyber Quest, its parent and its subsidiaries (if any), and the casino and its parent and subsidiaries (if any), from any allegation, claim, or litigation relating to COVID-19, including, but not limited to, causation, exposure and/or any other assertion that would infer that Kids Quest and/or Cyber Quest is liable.
TINY TOTS INFANT CARE HAS BEEN SUSPENDED UNTIL FURTHER NOTICE. WE APOLOGIZE FOR ANY INCONVENIENCE.
If you require infant care in less than 48 hours, please contact the center directly to inquire about availability.
Time slots are available in 2-hour increments and must be reserved at least 48 hours in advance of arrival. A non-refundable deposit of $25.00 is required to reserve your time slot. Secure your place by clicking the Reserve Now button below to begin the reservation process. You may also contact the center directly by calling (989) 775-5295, and our team will happily assist you.
What to bring?
- Change of clothes
- Baby wipes
- Bottle and/or sippy cup
- Formula (if applicable)
- Jar and/or pouch baby food
- Pacifier (if applicable)
Kids Quest Hourly Child Care Pricing
Kids Quest charges by the hour for each child. All of the great kid’s activities and play events within Kids Quest are included in the hourly fee, with food and snacks being extra. Kids Quest is a shoe-free environment, but if you do forget your socks they are available for purchase on-site.
Tiny Tots are children ages 6 weeks through 30 months…………$14.00
Children ages 30 months through 12 years of age…………………..$12.00
Pricing for Kids Quest centers vary by location and rates are per child, per hour.
Infant Care Available at Kids Quest
We’re excited to announce that we have resumed infant care at our Kids Quest location on specific days and/or times. Reservation appointments are available in 2-hour time slots, please visit the Tiny Tots tab for additional information on our Tiny Tots infant care.
We may have the capacity for limited walk-up infant care available, but space is minimal. We recommend you make your reservation at least 48 hours in advance of the date you wish to make your visit. A $25.00 non-refundable deposit is required at the time of booking. To reserve your spot, click on the Tiny Tots tab above or contact the center directly by calling (989) 775-5295!
Kids Quest is pleased to offer a 15% military discount to all active, retired, and veteran service members. Ask about the discount at the time of check-in and provide proof of military service (DD214, Military ID, or VA issued card). Discount valid for all children on the invoice. Cannot be combined with any other offers or discounts. Discount valid 7 days a week.
Hosting a birthday at Kids Quest is a cinch! Once we hear from you and we have your child’s celebration scheduled, your work is done and we handle the fun! We’ll even work with you to customize the celebration if you don’t see exactly what you’re looking for. Rest assured, our planners and Party Pros will handle the details to ensure your child’s big day is an event to remember!
Click here to view our updated party policies and procedures to ensure an enjoyable event for all.
Step 1: Select your birthday party package
Are you interested in hosting your party prior to the center opening? If you want to book a party within two (2) days of the intended party date, please call the center directly at 989-775-5295 to complete your booking and ensure that we have you on the schedule.
Step 2: Invite your Guests
Once you complete your party reservation, you will receive a confirmation email from us. This email will include instructions on how to create and send our digital party invitations to your guests. Best of all, we make it easy with a variety of creative options to choose from and personalize.
Quest Package: Six (6) Guests
Cost: $150.00. There is a $23.00 fee per additional child guest
The Quest party package has been created for the birthday child and five (5) guests. Each child will receive 90 minutes of play time plus 30 minutes to enjoy a birthday treat and gift opening. This package includes two (2) pitchers of a fountain drink, one (1) party favor for each guest, party decorations, digital invitations, and a party photo. All this plus pre-planning and a day of support from our Kids Quest Party Pro.BOOK PACKAGE
Quest+ Package: Six (6) Guests
Cost: $180.00. There is a $28.00 fee per additional child guest
A Quest+ party package includes all of the Quest package items and adds a $5 Cyber Quest club card, a slice of pizza, and an upgrade to unlimited soda for the birthday child and five (5) of their guests. Each child will receive 90 minutes of play time plus 30 minutes to enjoy a birthday treat and gift opening. The package includes unlimited soda for each child at the party, one (1) slice of pizza for each child, a $5 Cyber Quest club card, one (1) party favor for each guest, party decorations, digital invitations, and a party photo. All this plus pre-planning and a day of support from our Kids Quest Party Pro.BOOK PACKAGE
Did you know we can host an equally awesome party at Cyber Quest? That’s right, we have birthday party plans at Cyber Quest that are jam-packed with fantastic fun for children of all ages! When you celebrate with arcade play and top it off with birthday treats, you’ve got a winner! Dates fill up fast, so contact us today! Click here to book a party at Cyber Quest.
Play, Relax, Unwind and Nourish at Soaring Eagle
Soaring Eagle Casino & Resort is centrally located in the palm of Michigan’s hand. Besides being a bustling college town (home to the Central Michigan University) Mount Pleasant is home to the Saginaw Chippewa Indian Tribe, your hosts at Soaring Eagle. This sprawling casino property attracts families looking for kid-friendly vacation fun and to make a splash at the resort’s Soaring Eagle Water Park.
Long weekends here are especially legendary for adults with children because while mom and dad explore all of the many amenities the resort has to offer, kids are able to enjoy hourly entertainment at Kids Quest and arcade fun at Cyber Quest!
For your convenience, please complete our online pre-visit form and expedite your arrival at Kids Quest. This registration is for guests who are visiting Kids Quest for the first time ONLY. If you have any questions, please call the center directly at 989-775-5295.
What activities do you offer at Kids Quest?
There are a variety of exciting activities at Kids Quest from physical challenges to video games, tablet play, and crafts. Please visit the amenities page on this website for full details on all of the great things children can experience in our care. The fun varies slightly from center to center, so please visit specific location pages for a list of play events.
What ages does Kids Quest care for?
Kids Quest hourly child care is available for children from 6 weeks through 12 years of age. Our Tiny Tots room is specifically designed for our smallest guests, ages 6 weeks to 30 months. The main play floor is designed for children from 30 months to 12 years of age. All interest areas and kids’ activities are designed to be age-appropriate.
Can I stay and play with my kids?
Kids Quest is an hourly child care and entertainment center created so that adults may explore amenities located at our host properties independent of their children. In fact, our mission is to provide “Play time for kids and free time for you!”
Do I need to bring anything for my child?
Kids Quest is a shoe-free environment that requires children to wear socks throughout their stay. Comfortable clothing is recommended, and if you forget socks they are always available for purchase. Other than that, our little guests just need their imaginations and the desire to have a fantastic time.
I have an infant, what do I need to bring to the center?
Parents are asked to provide diapers, formula, a bottle and/or sippy cup, food for infants, a change of clothes, baby wipes, and a pacifier (all if applicable). Diapers are available for purchase at a nominal fee, as well as infant and toddler-friendly snack options.
What if my child has a food allergy?
Please notify our team members upon check-in if your child has an allergy. We offer a variety of food options, but we cannot assure you there will be items to fit your child’s dietary needs.
Does Kids Quest have a behavioral policy?
Maintaining a safe and healthy atmosphere is critical to our mission. We do not discipline children in our care; however, it is appropriate to redirect unwanted behaviors. Ideally, we would like to work with families to prevent these behaviors from occurring. When necessary for the safety of all children in our care, we may need to look at dismissing a child that engages in inappropriate behavior. For further questions please speak with a manager on duty when visiting Kids Quest or call ahead of your visit for further clarification.
What are the qualifications of your employees?
Kids Quest teammates are trained and certified in CPR and first aid, as well as in all forms of play-based activities to engage your child. There are also mandatory ongoing trainings for teammates throughout their employment to supplement and refresh skills or to update credentials.
How do I check the balance on a Kids Quest gift card?
First, ensure that your card is the “new” version. New cards have “Gift Card” in the bottom left corner. If you have the new version, click here and type in the card number and pin. For more information on Kids Quest gift cards, visit our Gift Cards page.
What is included in the hourly price?
All of the games and kids’ activity areas in the center are included in the hourly child care fee including karaoke, large playing structure, dramatic play, video games, and more! Monthly themes and activities are also included in the hourly rate unless otherwise stated in the event details. Snacks, refreshments, and meals are available at our Quest Café for an additional charge.
Is there a time limit on how long my child can stay?
Kids Quest is located throughout the country and complies with all local and state regulations. Please call the center directly before your visit for more information.
Do I need a reservation?
We are currently only taking reservations for Tiny Tots, children 6 weeks through 30 months of age. Tiny Tots are not currently available at all of our centers so please check your location page or call the center for the latest information. Otherwise, we operate on a first-come-first-serve basis. Centers do get busy, so pre-registration is offered and suggested to speed up the check-in process. At this time, reservations are required for children’s birthday parties at Kids Quest. Please see the “Parties” tab for more information on birthday parties.
Loyalty Rewards FAQs
Do you have a Rewards program?
Yes, every guest can participate in the Loyalty Rewards program. To enroll, simply provide a valid email and gaming card number for our files at check-in. Once you enroll you can begin accruing hours. For every 15 hours, a FREE hour of time is earned at Kids Quest.
Does it cost anything to join the Loyalty Rewards program?
No, our program is absolutely free to join. You simply need a valid email address and gaming card on file. Every hour your child spends at Kids Quest is counted towards your FREE hour.
Are there any other benefits to the Loyalty Rewards program?
Besides earning a FREE hour of play after you accumulate 15 hours of paid play, you will be eligible for deals and offers through the program. As well as, be the first to know about exclusive center and community events.
Is there a discount for multiple kids?
Currently, we offer the Loyalty Rewards program as a great way to accumulate free time at Kids Quest. Hours are accrued for all children checked into Kids Quest on the same record. Example: Adult caregiver checks in three (3) children for four (4) hours at Kids Quest, for a total of 12 hours accrued. After that visit, there are only (3) three hours to go for one FREE hour of care.
Through our Loyalty Rewards program, we do also offer various discounts each month.
What do I need to bring for registration?
You will need a form of photo identification to check your child in and out of our facility. If it is your first visit, you can pre-register on the location page to streamline the process.
What is the check-in/check-out process at Kids Quest?
On your first visit, you will be asked for essential information regarding pertinent health and allergies, personal photo identification, email address, gaming card information, emergency contact(s), and a café spending allowance. You will also be asked to review and sign a daily authorization form that explains Kids Quest policies and procedures. Once your child is in our system, two bar-coded labels will be issued, one for you and one for your child. These stickers must be matched and verified with a photo ID at check-out. Upon completion of check-in, a Kids Quest team member will escort your child through the safety gates to the play floor so the adventure can begin!
Do you host birthday parties at Kids Quest?
Absolutely! Kids Quest hosts parties that are easy for parents and fun for kids. We have teams in place at each center complete with Party Pros to lead the fun and create lasting memories of your child’s special day. Simply call your nearest Kids Quest location to speak to a party specialist, or book online to begin the planning process.
Click here to view our birthday party policies and procedures