Effective Date: July 1, 2017
If policy changes are made to “www.kidsquest.com”, this page will be updated. Please check back to ensure that you are satisfied with any changes.
Note for Parents Concerning Privacy
Kids Quest attempts to enoucrage children to consult with their parents before furnishing data. However, Kids Quest believes that parents should supervise their children’ online activities and consider using parental control tools available from online services and software manufacturers to provide a kid-friendly online environment.
We do not seek to acquire information specifically from children under the age of 18 on the Kids Quest website.
PERSONS UNDER 13 YEARS OF AGE ARE EXCLUDED FROM THIS WEBSITE
This website is not lawfully accessible to persons under the age of 13 or who are otherwise covered by the provisions of the Child Online Privacy Protection Act of 1998 (“COPPA”). If you are under the age of 13 you must leave this site immediately. Fraudulent use of this website may subject you to civil or criminal sanctions.
Kids Quest Corporate Office
Attn: Marketing Department
3405 Annapolis Lane North
Plymouth, MN 55447
Email address: firstname.lastname@example.org
Information Collection and You
We collect the following personal information from you:
- Contact information such as name, email address, mailing address, phone number
- Billing information such as credit card number and billing address
- Birthdate, ages of children, shipping information or other information that visitors voluntarily provide
- Demographic information such as zip code to help provide you with services
We use this information to:
- Complete center visit pre-registration
- Complete party, group or event reservations
- Send you an order confirmation
- Send you a newsletter
- Send you marketing communication
- Send you requested product or service information
- Respond to customer service requests
- Administer contests and/or sweepstakes you have entered, and notify you if you win
- Respond to questions and concerns
- Improve our website and marketing efforts
- Conduct research and analysis
Our website does request access or track location-based information so that we may enhance your experience on our website (e.g., locating a nearby Kids Quest or Cyber Quest or identifying special offers that may be of interest to you, or personalizing interactions with us). For most mobile devices, you are able to withdraw your permission for us to acquire this information on your location through the device settings. If you have questions about how to disable your mobile device’s location services, we recommend you contact your mobile device provider or the device manufacturer.
We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required to by law. We may use your personal information to send you promotional information about third parties that we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act of 1998. A small fee will be charged. If you would like a copy of the information held on you please contact us.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
We may provide your personal information to companies that provide services to help us with our business activities such as shipping products, processing payments, or offering customer services features such as party/event booking. These companies are authorized to use your personal information only to the extent necessary to provide these services to us.
Our website may contain links to enable you to easily visit other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide such sites and such sites are not governed by this privacy statement. Exercise caution and look at the privacy statement applicable to the website in question.
We may also disclose your personal information:
- As required by law, such as to comply with a subpoena, or similar legal process
- When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request
- If Kids Quest is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information
- To any other third party with your prior consent to do so
|Google, Inc. and Google, Inc. (YouTube)||User internet usage/behavior||Advertising, YouTube, website tools, ad platform, analytics||https://www.google.com/policies/|
|Twitter Inc.||Page links||Social sharing||https://twitter.com/privacy|
|Page links, likes||Social sharing||https://www.facebook.com/about/privacy|
|Page links||Social sharing||https://www.instagram.com/about/legal/privacy/|
|InfusionSoft, Inc.||Optimization/Internet usage/behavior||Marketing Communication||https://www.infusionsoft.com/legal/privacy-policy|
|Bookeo Pty Ltd||Optimization/Internet usage/behavior||Marketing Communication||https://www.bookeo.com/privacy/|
|Page links, pins||Social sharing||https://about.pinterest.com/en/privacy-policy|
|Indeed||Page links||Social sharing; communication||https://www.indeed.com/legal|
|Authorize.Net||Debit and credit card information||Payment processor||http://www.authorize.net/company/privacy/|
The above chart lists the names of some of our third-party partners and support provider’s entities which may provide administrative services to our websites. The entities may change from time to time.
If you have any inquiries regarding our partners practices or how they use your personal information, please contact us directly at email@example.com.
User Access and Opt-Out Policies
If your personal information changes, or if you no longer desire our service, you may update or request deletion of personally identifiable information collected by emailing our Marketing Department at firstname.lastname@example.org or by contacting us by telephone or postal mail at the contact information listed below.
Out of respect for your privacy you may choose to stop receiving our marketing emails by following the unsubscribe instructions included in these emails. We do send transactional emails when processing registration and party orders and responding back to your feedback/questions. You may not opt out of these emails as they are not promotional in nature.
We may provide you the opportunity to participate in contests, surveys or sweepstakes on our site. If you participate, we will retain certain personally identifiable information from you. Participation in these contests, surveys or sweepstakes is completely voluntary and you therefore have a choice whether or not to disclose this information.
We use any information collected from these contests, surveys or sweepstakes to notify contest winners and award prizes, to monitor site traffic or personalize the site, to send participants an email newsletter, or contact if there are issues.
We may use a third-party service provider to conduct these surveys or contests; that company will be prohibited from using our users’ personally identifiable information for any other purposes. We do not share the personally identifiable information you provide through a contest or survey with other third parties unless we give you prior notice and choice.
Technologies such as cookies, beacons, tags and scripts are used to provide customer support services. These technologies are also used to improve the user experience completing forms for the registration process, tracking behaviors so that we can provide relevant messaging, improving the overall experience, tracking users’ movements around the site, and to gathering demographic information about our user base as a whole.
As is true of most web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.
The security of your personal information is important to us. We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our website, you can contact us at email@example.com.
From time to time, we display personal testimonials by satisfied customers on our site in addition to other endorsements. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at firstname.lastname@example.org
Social Media Widgets
Changes To This Policy
You may direct questions, comments, or reports to Kids Quest/Cyber Quest by filling out our Contact Us form.
Trademarks, Copyrights and Restrictions
Emails and Postings Received
Do not post any threatening or libelous emails or material on this site that would be considered a violation of any law. Kids Quest, Inc., will fully cooperate with any law enforcement authorities or court order requesting or directing Kids Quest, Inc., to disclose the identity of anyone posting any such emails or materials.