Health Advisory | Coronavirus Disease 2019 (COVID-19)
Our top priority will always be the health and safety of our employees, our guests, and the children entrusted to our care. You may have questions about our response plan to the global outbreak, so we want to take a moment to share an update with you.
Before you visit, be advised that you will be required to stop at our temperature check station. If your temperature reading exceeds 100.4 – you or your child will be denied entry. This is to ensure we are providing a safe play environment for our employees and guests. Hand washing will also be required before you and/or your child will be able to play. Our employees have increased cleaning within our centers and will be closing off areas of the center rotationally to ensure frequently touched surfaces are properly disinfected. Our center will be operating at a reduced capacity in order to support social distancing. Lastly, facial masks will be required for guests above a certain age at most of our center locations, please refer to your center location’s webpage for specific details on this. However, it is highly encouraged everyone wears a face covering while on the property. If you have questions regarding health and safety at Kids Quest or Cyber Quest please call your center directly. Thank you for your cooperation and understanding!
As you may know, the coronavirus (“COVID-19”) is a highly contagious and transmittable disease. For more information regarding COVID-19, please visit www.CDC.gov. While Kids Quest and Cyber Quest have implemented enhanced health and safety measures in accordance with CDC guidelines, as well as applicable state and local health authority’ guidelines, it is still possible to become exposed. By visiting, you acknowledge and voluntarily assume all risks related to COVID-19 exposure. In addition, you hereby agree to indemnify and release Kids Quest and Cyber Quest, its parent and its subsidiaries (if any), and the casino and its parent and subsidiaries (if any), from any allegation, claim, or litigation relating to COVID-19, including, but not limited to, causation, exposure and/or any other assertion that would infer that Kids Quest and/or Cyber Quest is liable.
Putting Safety First at Kids Quest
Putting Safety First at Cyber Quest
Infant Care Available at Kids Quest
We’re excited to announce that we have resumed infant care at our Kids Quest locations* on weekends only through a reservation process. Reservation appointments are available in 2-hour time slots. We recommend you make your reservation at least 48 hours in advance of the date you wish to make your visit. A $25.00 non-refundable deposit is required at the time of booking. To reserve your spot, visit the “Tiny Tots” tab on your center location’s webpage or call the center directly and our team will happily assist you.
We’re happy to announce that we have resumed birthday parties at our Mohegan Sun, Northern Quest, and Wind Creek Bethlehem Kids Quest and Cyber Quest locations*. To ensure the safety of all guests, please view updated party policy and procedures. If you have questions regarding rescheduling or booking a party please contact our corporate office at firstname.lastname@example.org
*Red Hawk Casino location will resume infant care on November 20, 2020, and birthday party bookings will resume on December 1, 2020. Green Valley Ranch location does not provide infant care. Birthday party bookings will resume at all other open locations on November 1, 2020.
We have reopened many of our locations – visit kidsquest.com/locations for the current hours of location you plan to visit. Below find a list of locations that remain closed at this time.
Center Location Status
Fiesta Henderson Hotel and Casino Remains closed until further notice
Four Winds Casino Permanently closed
Ho-Chunk Casino Remains closed until further notice
Route 66 Casino Hotel Remains closed until further notice
Texas Station Casino Remains closed until further notice